Shopify Integration

What the Shopify integration does

The Shopify integration connects your store to Tryvo so you can automatically invite customers to create content after they purchase your products. It powers the entire UGC pipeline — from order detection to reward fulfillment.

Once connected, Tryvo monitors new orders, sends personalized invitations to buyers, and issues rewards (discount codes or store credit) automatically when content is approved.

What data is synced

Tryvo syncs the following data from your Shopify store:

• Products — Name, images, description, and pricing. Used to generate personalized video scripts.
• Orders — Order details and fulfillment status. Triggers customer invitations after delivery.
• Customers — Name and email address. Used to send content creation invitations via email.

Data is synced in real-time via webhooks and periodic polling. All data is stored securely in the EU (Frankfurt).

Permissions explained

When you install the Tryvo app, we request the following Shopify API scopes:

• read_products — To display your products in campaign setup and generate AI scripts.
• read_orders — To detect when a customer has received their order and trigger invitations.
• read_customers — To identify buyers and send them personalized invitations.
• write_discounts — To automatically create unique discount codes as creator rewards.

We never change your products or customer data. Write access is used only to deliver the rewards you configure: discount codes, draft orders for free-product rewards, and partial refunds (to the original payment method) for cashback rewards.

Step-by-step connection

1. Open Tryvo on the Shopify App Store — or click "Connect Shopify store" in your Tryvo dashboard, which takes you there.
2. Click "Install" in Shopify and approve the requested permissions. You never have to type your store address.
3. Shopify sends you straight back to Tryvo. Sign in (or create your account) and choose the brand this store belongs to — or create a new one.
4. Tryvo imports your products, orders, and customers in the background. You can start setting up your first campaign right away.

The entire process takes less than 30 seconds.

What happens after connecting

Once connected, the following automations become active:

• New orders are monitored — when an order is fulfilled, the buyer is eligible for an invitation.
• Invitations are sent automatically via email (configurable delay after fulfillment).
• The AI generates a personalized video script for each invited customer.
• When a submission is approved, a unique discount code is created and sent to the creator.

You can configure timing, reward type, and eligibility rules in your campaign settings.

Troubleshooting